Algemene voorwaarden

These general terms and conditions apply to all offers, quotations, agreements and deliveries or use of the services of EMDR Meeting, the functions of which are made available on (hereinafter: “Services”), the following general terms and conditions apply.


The services of EMDR Meeting

The Services of EMDR Meeting are intended for psychologists and psychotherapists. You decide whether you meet this qualification and you are responsible for this yourself. EMDR Meeting accepts no liability in this, from you or from third parties.

The Services of EMDR Meeting offer you the opportunity to perform EMDR or regular treatments via an online platform. You decide how you use the Services and for what specific purposes.

In order to use the Services, you must register. After registration has been completed, the Agreement between EMDR Meeting and you (hereinafter: the “Agreement”) is concluded.

The EMDR Meeting platform qualifies as a medical device within the meaning of Regulation (EU) 2017/745 of the European Parliament and of the Council of 5 April 2017 on medical devices. This means that under this regulation, EMDR Meeting will, among other things: (1) not use text, names, brands, images and other signs, figurative or otherwise, that could mislead you with regard to the intended purpose, safety and performance of the platform. (2) takes your complaints or reports of suspected incidents related to the Services very seriously and keeps a record of any complaints.


Security and Privacy

EMDR Meeting will make every effort to secure the Services against misuse and unauthorized access to your data.

When using the Services, your personal data is processed. Please refer to the privacy statement for more information.

The data and details you enter through the Services remain your property. You grant EMDR Meeting a right of use for this data and data for the duration of the Agreement. You can terminate this right of use by canceling the Agreement and requesting that the data and data be deleted. This information is shared with Conscientious Psychologist BV, only to create accounts and provide customer service.


Usage rules and account

You are prohibited from using the Services in any way that violates these terms or any applicable laws and regulations.

If EMDR Meeting determines that you are in violation of these terms or the law, or receives a complaint about this, EMDR Meeting may intervene to terminate the Agreement. EMDR Meeting may then deny you access to the relevant functions.

The account you have created is personal and may only be used by yourself. You must protect access to the Account from unauthorized persons using the username and password. In particular, the password must be kept strictly confidential. EMDR Meeting assumes that everything that happens from your account, after login with username and password, is done under your leadership and supervision. Only one account may be created per person.

EMDR Meeting is at all times entitled to report criminal offenses established and will cooperate with authorized orders. 

You are required to follow all reasonable directions from EMDR Meeting related to the use of the Services.


Reimbursement and invoicing

You owe a fee for the use of the Services, after a possible trial period. Payment can be made according to the payment instructions on EMDR Meeting is entitled to invoice electronically.

If a free trial period applies, this will never tacitly transfer to an account for which a fee is due. You will be asked to make a decision about this before the trial period ends. If you decide not to switch to an account for which a fee is due, or do not make a decision, the account will automatically expire.

A payment term of 30 days applies to all invoices, unless the invoice states a different payment term or a different term has been agreed in writing.

All payments are processed through payment service Mollie. Mollie's conditions apply here. EMDR Meeting is not liable for how Mollie BV processes your personal data. 

All prices quoted by EMDR Meeting are in euros and include VAT, unless otherwise agreed in writing.

If the compensation has not been received by EMDR Meeting at the agreed time, you will receive a reminder, if the compensation has not been received 30 days after the sent reminder, your account will be temporarily blocked by EMDR Meeting. After EMDR Meeting has received the required payment, the account will be reactivated.


Availability, change and support

EMDR Meeting strives to keep the Services available as much as possible, but does not guarantee uninterrupted availability.

EMDR Meeting has the right to change and maintain the Services or a part thereof.    Maintenance and changes to the Services by EMDR Meeting may result in the Service being temporarily out of use in whole or in part. EMDR Meeting will make every effort to announce these restrictions on use in a timely manner.

For (technical) support you can contact the helpdesk of EMDR Meeting via e-mail

EMDR Meeting strives to handle helpdesk requests within a reasonable period of time. The time required to resolve notifications may vary.


Change of terms and conditions

EMDR Meeting has the right to change or supplement these Terms of Use. EMDR Meeting will notify you of the change or addition by e-mail at least 14 days before it comes into effect.

If you do not wish to accept the changes or additions, you can object within 14 days of notification, after which EMDR Meeting will reconsider the adjustment or addition. If EMDR Meeting decides to stick to the amendment or supplement, you may terminate the Agreement In Writing with effect from the date on which the amendment takes effect. The foregoing does not apply to changes under the law and changes of minor importance.


Duration of the agreement

  • Unless otherwise agreed, the Agreement is entered into for an indefinite period.
  • The Agreement may be terminated by you at any time.
  • EMDR Meeting may terminate the Agreement if the term stated under Fee and Billing point 5 has expired without the fee being received by EMDR Meeting and if you have violated the terms and conditions of the EMDR app.


Intellectual property rights

All Intellectual Property Rights to the Services, as well as all information and images on the Website are vested in EMDR Meeting.

EMDR Meeting grants you non-exclusive, non-transferable and non-sublicensable use rights to the Services, as well as all information and images on The user rights apply for the duration of the Agreement.

You are not entitled to make changes to the Services and you are not entitled to a copy of the source files of the Services, except where permitted by law.

EMDR Meeting can take (technical) measures to protect the Services. If EMDR Meeting has taken such security measures, you are not allowed to circumvent or remove this security.

You may not remove or modify any notice of Intellectual Property Rights from the Services. It is also not permitted to remove indications regarding the confidential nature from the Services.


Complaints procedure

EMDR Meeting neemt klachten en meldingen ten aanzien van de Diensten uiterst serieus. In geval van vragen, opmerkingen en klachten, kan contact via

Op klachten over de Diensten zal EMDR Meeting zo spoedig mogelijk, maar uiterlijk binnen veertien (14) dagen na ontvangst reageren.


Overige bepalingen

Op de Overeenkomst is Nederlands recht van toepassing, tenzij dwingend consumentenrecht anders voorschrijft.

EMDR Meeting is gerechtigd om zijn rechten en plichten die voortvloeien uit de Overeenkomst over te dragen aan een derde partij die EMDR Meeting of zijn bedrijfsactiviteiten overneemt.

U dient EMDR Meeting onverwijld op de hoogte te stellen bij een wijziging in naam, (post)adres, e-mailadres en overige voor de uitvoering van de Overeenkomst relevante informatie en gegevens. 



Als u vragen hebt, aarzel dan niet om contact met EMDR Meeting op te nemen via email


Bekijk hier ons privacybeleid.


>EMDR Meeting, Algemene voorwaarden versie 1.4 - Laatst bijgewerkt op 27 november 2020